KYC & Identity Verification · reliability comparison
Stripe Identity vs Veriff: which is more reliable? (2026)
Stripe Identity is more reliable than Veriff, scoring 96.5 vs 87.0 out of 100. Over the last 90 days Stripe Identity reported 4 incidents and Veriff reported 9, with effective uptime of 99.99% and 99.89% respectively. Stripe Identity resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
| Metric | Stripe Identity | Veriff |
|---|---|---|
| Reliability score | 96.5 | 87.0 |
| Rank (identity verification providers) | #1 | #5 |
| Uptime (90 days) | 99.99% | 99.89% |
| Incidents (90 days) | 4 | 9 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 19m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Stripe Identity and Veriff differ
- Veriff reported 2.3× as many incidents as Stripe Identity over the last 90 days (9 vs 4).
- Stripe Identity had 1 partial or major outage, compared with 0 for Veriff.
- Stripe Identity fixes problems faster: 19m on average, against 2h 7m for Veriff (6.8× quicker).
- Stripe Identity's longest outage on record lasted 19m (Sep 27, 2026); Veriff's lasted 8h 13m (Jun 12, 2026).
90-day uptime
Stripe Identity
Veriff
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Stripe Identity incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
Recent Veriff incidents
- Degraded performanceOct 28, 2026 · resolved in 51m
Delayed decision for a subset of verification sessions
Affected: API, Verification Decisions
- Degraded performanceOct 27, 2026 · resolved in 38m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions
- InformationalOct 23, 2026 · resolved in <1m
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceOct 7, 2026 · resolved in <1m
- Degraded performanceOct 1, 2026 · resolved in 2h 19m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceSep 3, 2026 · resolved in 8h 3m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
Other identity verification providers to consider
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Jumio · #6 · 99.85% uptime
See the full most reliable kyc & identity verification providers ranking →