Event Ticketing Platforms · reliability comparison
Ticket Tailor vs Universe: which is more reliable? (2026)
Ticket Tailor is more reliable than Universe, scoring 81.1 vs 58.4 out of 100. Over the last 90 days Ticket Tailor reported 4 incidents and Universe reported 1, with effective uptime of 99.73% and 96.66% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Ticket Tailor | Universe |
|---|---|---|
| Reliability score | 81.1 | 58.4 |
| Rank (event ticketing platforms) | #8 | #9 |
| Uptime (90 days) | 99.73% | 96.66% |
| Incidents (90 days) | 4 | 1 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 2h 58m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Ticket Tailor and Universe differ
- Ticket Tailor reported 4× as many incidents as Universe over the last 90 days (4 vs 1).
- Ticket Tailor had 2 partial or major outages, compared with 1 for Universe.
- Ticket Tailor's longest outage on record lasted 5h 42m (Oct 21, 2026); Universe's lasted 3d (Nov 20, 2025).
90-day uptime
Ticket Tailor
Universe
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Ticket Tailor incidents
- Major outageOct 21, 2026 · resolved in 5h 42m
Unplanned temporary downtime from 2pm UTC official update ↗
Affected: Checkout, Dashboard, API, Check-in app
- Partial outageOct 21, 2026 · resolved in 15m
Checkout form and Stripe errors
Affected: Dashboard, Checkout
- InformationalOct 13, 2026 · resolved in 7m
- InformationalAug 26, 2026 · resolved in 27m
Recent Universe incidents
- Major outageOct 15, 2026 · ongoing
System disruptionofficial update ↗
Affected: API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports +4 more
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →