Salon & Spa Booking Software · reliability comparison
Timely vs Vagaro: which is more reliable? (2026)
Timely and Vagaro are effectively tied on reliability (90.2 vs 91.5). Over the last 90 days Timely reported 3 incidents and Vagaro reported 1, with effective uptime of 99.90% and 99.96% respectively. Timely resolves incidents faster on average (1h 29m).
Data updated Nov 1, 2026 · How we score
| Metric | Timely | Vagaro |
|---|---|---|
| Reliability score | 90.2 | 91.5 |
| Rank (salon & spa booking apps) | #3 | #2 |
| Uptime (90 days) | 99.90% | 99.96% |
| Incidents (90 days) | 3 | 1 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1h 29m | 4h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Timely and Vagaro differ
- Timely reported 3× as many incidents as Vagaro over the last 90 days (3 vs 1).
- Timely had 2 partial or major outages, compared with 0 for Vagaro.
- Timely fixes problems faster: 1h 29m on average, against 4h 37m for Vagaro (3.1× quicker).
- Timely's longest outage on record lasted 19h 23m (Mar 30, 2026); Vagaro's lasted 7h 9m (Feb 13, 2026).
90-day uptime
Timely
Vagaro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Timely incidents
- Degraded performanceOct 15, 2026 · resolved in 37m
Error responses on main website showing high delay
Affected: Timely App
- Partial outageSep 23, 2026 · resolved in 46m
Affected: Timely App
- Partial outageAug 11, 2026 · resolved in 3h 3m
Partial outage in Timely applications
Affected: Email Sending, SMS Sending, Integrations / Webhooks
Recent Vagaro incidents
- Degraded performanceSep 15, 2026 · resolved in 4h 37m
Site loading issues - Sept 15, 2026
Affected: Vagaro.com
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
- GlossGenius · #6 · 99.36% uptime
See the full most reliable salon & spa booking software ranking →