KYC & Identity Verification · reliability comparison
Trulioo vs Veriff: which is more reliable? (2026)
Veriff is more reliable than Trulioo, scoring 87.0 vs 80.0 out of 100. Over the last 90 days Trulioo reported 0 incidents and Veriff reported 9, with effective uptime of 100% and 99.89% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Trulioo | Veriff |
|---|---|---|
| Reliability score | 80.0 | 87.0 |
| Rank (identity verification providers) | — | #5 |
| Uptime (90 days) | 100% | 99.89% |
| Incidents (90 days) | 0 | 9 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where Trulioo and Veriff differ
- Trulioo reported no incidents in the last 90 days, while Veriff reported 9.
90-day uptime
Trulioo
Veriff
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Trulioo incidents
No incidents reported by Trulioo in the last 90 days.
Recent Veriff incidents
- Degraded performanceOct 28, 2026 · resolved in 51m
Delayed decision for a subset of verification sessions
Affected: API, Verification Decisions
- Degraded performanceOct 27, 2026 · resolved in 38m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions
- InformationalOct 23, 2026 · resolved in <1m
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceOct 7, 2026 · resolved in <1m
- Degraded performanceOct 1, 2026 · resolved in 2h 19m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceSep 3, 2026 · resolved in 8h 3m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →