Event Ticketing Platforms · reliability comparison
Universe vs Zoom Events: which is more reliable? (2026)
Zoom Events is more reliable than Universe, scoring 99.6 vs 58.4 out of 100. Over the last 90 days Universe reported 1 incident and Zoom Events reported 1, with effective uptime of 96.66% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Universe | Zoom Events |
|---|---|---|
| Reliability score | 58.4 | 99.6 |
| Rank (event ticketing platforms) | #9 | #3 |
| Uptime (90 days) | 96.66% | 100% |
| Incidents (90 days) | 1 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Universe and Zoom Events differ
- Universe had 1 partial or major outage, compared with 0 for Zoom Events.
- Universe's longest outage on record lasted 3d (Nov 20, 2025); Zoom Events's lasted 1h 45m (Oct 1, 2026).
90-day uptime
Universe
Zoom Events
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Universe incidents
- Major outageOct 15, 2026 · ongoing
System disruptionofficial update ↗
Affected: API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports +4 more
Recent Zoom Events incidents
- InformationalOct 1, 2026 · resolved in 1h 45m
Affected: Zoom Meetings, Zoom Contact Center, Zoom Virtual Agent, Calendar, Zoom Contact Center, Voice Agent +6 more
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- TicketLeap · #4 · 100% uptime
- Purplepass · #5 · 99.99% uptime
See the full most reliable event ticketing platforms ranking →