Outage report · Partial outage

1Password outage on Oct 16, 2026

High error rate on 1Password.com

SeverityPartial outage
StartedOct 16, 2026, 23:45UTC
ResolvedOct 20, 2026, 19:48UTC
Duration3d 20h

What happened

1Password reported a partial outage starting Oct 16, 2026, 23:45 UTC, affecting Admin console. It was marked resolved at Oct 20, 2026, 19:48 UTC.

  • The incident lasted 3d 20h from first report to resolution.
  • It was the 2nd longest of 11 significant outages 1Password reported in the 12 months up to it.
  • 1Password had reported 2 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from 1Password

# Incident Postmortem - High error rates on 1Password.com when syncing data and provisioning users. **Date of Incident:** 16 October 2026 **Time of Incident \(UTC\):** 23:00 - 00:11 \(Oct 17\) **Service\(s\) Affected:** Admin Console, Item Syncing, Provisioning **Impact Duration:** 1hr10m ## Summary **What happened:** On Friday, October 16, 2026, from 4:00 to 5:10 p.m. Pacific \(23:00–00:10 UTC\), some requests to 1Password web services failed. Earlier that day, we deployed an infrastructure change meant to improve efficiency. The change caused one of our backend systems to hold on to resources longer than expected, and the system eventually ran out of capacity. **Impact:** About 2% of requests to 1Password web services in the US failed during the 70-minute window. The issue happened during a period of low traffic, which limited the number of people affected. **Resolution:** We increased the affected system’s capacity and applied configuration changes so resources are recycl

Read 1Password's official incident report ↗

What our independent monitoring saw

Our independent monitoring of 1Password started after this incident, so this report is based on 1Password's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

1Password's overall reliability

47.1/100

1Password has a reliability score of 47.1/100, with 98.32% effective uptime and 3 incidents over the last 90 days.

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