Outage report · Partial outage

Batch outage on Jul 7, 2026

Profile update processing delays on CEP

SeverityPartial outage
StartedJul 7, 2026, 08:35UTC
ResolvedJul 7, 2026, 22:09UTC
Duration13h 34m

What happened

Batch reported a partial outage starting Jul 7, 2026, 08:35 UTC, affecting Data ingestion. It was marked resolved at Jul 7, 2026, 22:09 UTC.

  • The incident lasted 13h 34m from first report to resolution.
  • It was the 3rd longest of 8 significant outages Batch reported in the 12 months up to it.
  • Batch had reported 2 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Batch

This incident is now resolved. Profile updates are being processed in real time again, and the data used for one-time and recurring campaign targeting, and attribute-change automations has fully caught up, with no profile data lost. Separately, the earlier disruption to transactional message sending and in-app display on July 7 between 19:45 and 20:15 CEST was resolved the same evening. All services are operating normally.

Read Batch's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Batch started after this incident, so this report is based on Batch's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Batch's overall reliability

82.7/100

Batch has a reliability score of 82.7/100, with 99.83% effective uptime and 12 incidents over the last 90 days.

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