Bitbucket outage on Nov 11, 2025

What happened

Bitbucket reported a major outage starting Nov 11, 2025, 16:59 UTC, affecting Website, API, Git via SSH, Authentication and user management, Git via HTTPS, Webhooks, Source downloads, Pipelines and 4 more. It was marked resolved at Nov 11, 2025, 21:10 UTC.

• The incident lasted 4h 11m from first report to resolution.
• Bitbucket had reported 1 other partial or major outage in the 90 days before it.

Latest update from Bitbucket

## Summary On November 11, 2025, between 16:25 and 19:13 UTC, Atlassian customers were unable to access Bitbucket Cloud services. Customers experienced a period of 1 hour and 16 minutes where performance was degraded and a period of 1 hour and 32 minutes where the Bitbucket Cloud website, APIs, and Git hosting were unavailable. The event was triggered by a code change that unintentionally impacted how we evaluate feature flags, impacting all customers. The incident was detected within 5 minutes by automated monitoring systems and mitigated by scaling multiple services and deploying a fix which put Atlassian systems into a known good state. The total time to full resolution was about 2 hours and 48 minutes. ### **IMPACT** The overall impact was between November 11, 2025, 16:25 UTC and November 11, 2025, 19:13 UTC on Bitbucket Cloud. Between 16:25 UTC and 16:50 UTC, users were seeing degraded experiences with both Git services and pull request experiences within the Bitbucket Cloud si

Read Bitbucket's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Bitbucket started after this incident, so this report is based on Bitbucket's status page.

Bitbucket's overall reliability

Full Bitbucket reliability report and live status → · Most reliable Bitbucket alternatives →