Bitbucket outage on Jun 13, 2025

What happened

Bitbucket reported a major outage starting Jun 13, 2025, 13:14 UTC, affecting Website, API, Git via SSH, Authentication and user management, Git via HTTPS, Webhooks, Source downloads, Pipelines and 4 more. It was marked resolved at Jun 13, 2025, 15:52 UTC.

• The incident lasted 2h 38m from first report to resolution.
• Bitbucket had reported 7 other partial or major outages in the 90 days before it.

Latest update from Bitbucket

### **SUMMARY** On June 13, 2025, between 08:58 UTC and 09:34 UTC, a subset of Bitbucket website and API users experienced an error page when attempting to load the website or make API requests. This was caused by high resource usage on a core Bitbucket service’s database, leading to an increase in query response times. A reoccurrence of the issue impacted website reliability again between 12:24 UTC and 14:02 UTC. The incident was detected within 6 minutes by monitoring and was fully mitigated by running scaling database capacity, running database maintenance operations, and removing a faulty read replica, which put Atlassian systems into a known good state. The total time to resolution was about 36 minutes for the first occurrence and one hour and 38 minutes for the second occurrence. ### **IMPACT** The total window during which we saw the impact was June 13, 2025, between 08:58 UTC and 14:02 UTC. The incident caused service disruption to customers trying to access the [Bitbucket.o

Read Bitbucket's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Bitbucket started after this incident, so this report is based on Bitbucket's status page.

Bitbucket's overall reliability

Full Bitbucket reliability report and live status → · Most reliable Bitbucket alternatives →