Outage report · Partial outage

Box outage on Oct 8, 2026

[Medium] Issue with Enterprise Event Reports

SeverityPartial outage
StartedOct 8, 2026, 01:48UTC
ResolvedOct 8, 2026, 03:54UTC
Duration2h 6m

What happened

Box reported a partial outage starting Oct 8, 2026, 01:48 UTC, affecting Events API, Enterprise Reports. It was marked resolved at Oct 8, 2026, 03:54 UTC.

  • The incident lasted 2h 6m from first report to resolution.
  • Box had reported 16 other partial or major outages in the 90 days before it.
  • 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Box

After further monitoring, this incident is now considered resolved. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage have been restored to full functionality and are showing up-to-date information. If you continue to experience any issues, please contact Support at https://support.box.com.

Read Box's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Box started after this incident, so this report is based on Box's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Box's overall reliability

42.1/100

Box has a reliability score of 42.1/100, with 97.88% effective uptime and 18 incidents over the last 90 days.

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