Outage report · Partial outage
Chili Piper outage on Oct 16, 2024
Issue Identified with Google Chrome Extension (Version 13.0+)
SeverityPartial outage
StartedOct 16, 2024, 16:57UTC
ResolvedOct 17, 2024, 13:12UTC
Duration20h 14m
What happened
Chili Piper reported a partial outage starting Oct 16, 2024, 16:57 UTC. It was marked resolved at Oct 17, 2024, 13:12 UTC.
- The incident lasted 20h 14m from first report to resolution.
- It was the 2nd longest of 7 significant outages Chili Piper reported in the 12 months up to it.
- Chili Piper had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Chili Piper
The Legacy Instant Booker Chrome Extension has been published to the Chrome Webstore and has resolves this issue. The version of the latest extension should be 3.0.5566. If you continue to have issues ensure that: 1) You are logged into Chili Piper 2) You have reinstalled the Chrome Extension 3) Refreshed the app you are using, ie: Gmail. For further issues, please reach out directly to support@chilipiper.com for additional support.
What our independent monitoring saw
Our independent monitoring of Chili Piper started after this incident, so this report is based on Chili Piper's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Chili Piper's overall reliability
60.6/100
Chili Piper has a reliability score of 60.6/100, with 99.44% effective uptime and 1 incidents over the last 90 days.
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