Outage report · Major outage

CleverTap outage on Mar 23, 2023

We are experiencing slowness on EU1 dashboard

SeverityMajor outage
StartedMar 23, 2023, 11:59UTC
ResolvedMar 23, 2023, 13:43UTC
Duration1h 44m

What happened

CleverTap reported a major outage starting Mar 23, 2023, 11:59 UTC, affecting API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery. It was marked resolved at Mar 23, 2023, 13:43 UTC.

  • The incident lasted 1h 44m from first report to resolution.
  • CleverTap had reported 2 other partial or major outages in the 90 days before it.
  • 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from CleverTap

This incident is marked as resolved and all systems are back to normal.

Read CleverTap's official incident report ↗

What our independent monitoring saw

Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

CleverTap's overall reliability

100.0/100

CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit CleverTap ↗

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