Outage report · Partial outage

CleverTap outage on Dec 1, 2022

We are experiencing downtime on our India SDK endpoint

SeverityPartial outage
StartedDec 1, 2022, 04:03UTC
ResolvedDec 1, 2022, 11:48UTC
Duration7h 45m

What happened

CleverTap reported a partial outage starting Dec 1, 2022, 04:03 UTC, affecting SDK Ingestion. It was marked resolved at Dec 1, 2022, 11:48 UTC.

  • The incident lasted 7h 45m from first report to resolution.
  • It was the 2nd longest of 13 significant outages CleverTap reported in the 12 months up to it.
  • CleverTap had reported 1 other partial or major outage in the 90 days before it.

Latest update from CleverTap

This incident has been resolved and SDK ingestion has resumed to normal.

Read CleverTap's official incident report ↗

What our independent monitoring saw

Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.

CleverTap's overall reliability

100.0/100

CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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