Outage report · Partial outage
CloudTalk outage on Jan 21, 2026
Agent Statuses Are Not Updating Resulting in Inbound Calls Not Ringing
SeverityPartial outage
StartedJan 21, 2026, 17:44UTC
ResolvedJan 22, 2026, 15:09UTC
Duration21h 25m
What happened
CloudTalk reported a partial outage starting Jan 21, 2026, 17:44 UTC. It was marked resolved at Jan 22, 2026, 15:09 UTC.
- The incident lasted 21h 25m from first report to resolution.
- CloudTalk had reported 3 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from CloudTalk
The implemented fix is functional and the incident has been resolved.
What our independent monitoring saw
Our independent monitoring of CloudTalk started after this incident, so this report is based on CloudTalk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
CloudTalk's overall reliability
89.6/100
CloudTalk has a reliability score of 89.6/100, with 99.91% effective uptime and 2 incidents over the last 90 days.
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