Outage report · Partial outage
CoSchedule outage on Sep 25, 2024
Issue with personal Instagram accounts
SeverityPartial outage
StartedSep 25, 2024, 15:05UTC
ResolvedSep 26, 2024, 14:48UTC
Duration23h 43m
What happened
CoSchedule reported a partial outage starting Sep 25, 2024, 15:05 UTC, affecting Social Publishing. It was marked resolved at Sep 26, 2024, 14:48 UTC.
- The incident lasted 23h 43m from first report to resolution.
- CoSchedule had reported 1 other partial or major outage in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from CoSchedule
The incident which prevents users from connecting personal Instagram accounts to CoSchedule is a permission Instagram has decided to remove from 3rd party applications like CoSchedule. If CoSchedule users are attempting to connect a new personal Instagram account OR reconnect an existing account, this will not be supported. Business or Creator accounts are not impacted and will continue to be supported. We recommend personal Instagram profiles be converted to a Business or Creator account by following instructions provided by Instagram here: How to setup a creator account on Instagram: https://help.instagram.com/2358103564437429 How to setup a business account on Instagram: https://help.instagram.com/502981923235522
What our independent monitoring saw
Our independent monitoring of CoSchedule started after this incident, so this report is based on CoSchedule's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
CoSchedule's overall reliability
100.0/100
CoSchedule has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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