Outage report · Partial outage

Criteo outage on Sep 18, 2025

Data Processing Delays - Commerce Max and Yield API Tools Affected

SeverityPartial outage
StartedSep 18, 2025, 10:22UTC
ResolvedSep 18, 2025, 20:59UTC
Duration10h 38m

What happened

Criteo reported a partial outage starting Sep 18, 2025, 10:22 UTC, affecting Analytics. It was marked resolved at Sep 18, 2025, 20:59 UTC.

  • The incident lasted 10h 38m from first report to resolution.
  • Criteo had reported 3 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Criteo

Our data processing infrastructure was running behind which is causing inaccuracies in the reporting API for Commerce Max and Commerce Yield. The issue was resolved and the data is catching up to expected values.

Read Criteo's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Criteo started after this incident, so this report is based on Criteo's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Criteo's overall reliability

46.1/100

Criteo has a reliability score of 46.1/100, with 98.25% effective uptime and 7 incidents over the last 90 days.

Visit Criteo ↗

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