Outage report · Major outage

DaySmart Salon outage on Nov 6, 2024

"Line Down" Error When Processing Credit Cards

SeverityMajor outage
StartedNov 6, 2024, 19:46UTC
ResolvedNov 6, 2024, 21:06UTC
Duration1h 20m

What happened

DaySmart Salon reported a major outage starting Nov 6, 2024, 19:46 UTC, affecting CardConnect. It was marked resolved at Nov 6, 2024, 21:06 UTC.

  • The incident lasted 1h 20m from first report to resolution.
  • DaySmart Salon had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from DaySmart Salon

This incident has been resolved.

Read DaySmart Salon's official incident report ↗

What our independent monitoring saw

Our independent monitoring of DaySmart Salon started after this incident, so this report is based on DaySmart Salon's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

DaySmart Salon's overall reliability

61.0/100

DaySmart Salon has a reliability score of 61.0/100, with 99.34% effective uptime and 4 incidents over the last 90 days.

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