Outage report · Partial outage

DaySmart Vet (formerly Vetter) outage on Jan 25, 2021

IDEXX Labs integration returns error / blank screen

SeverityPartial outage
StartedJan 25, 2021, 19:02UTC
ResolvedJan 26, 2021, 18:48UTC
Duration23h 46m

What happened

DaySmart Vet (formerly Vetter) reported a partial outage starting Jan 25, 2021, 19:02 UTC, affecting IDEXX. It was marked resolved at Jan 26, 2021, 18:48 UTC.

  • The incident lasted 23h 46m from first report to resolution.
  • DaySmart Vet (formerly Vetter) had reported 1 other partial or major outage in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from DaySmart Vet (formerly Vetter)

We have determined the cause of this issue and have reached out to affected clinics to resolve.

Read DaySmart Vet (formerly Vetter)'s official incident report ↗

What our independent monitoring saw

Our independent monitoring of DaySmart Vet (formerly Vetter) started after this incident, so this report is based on DaySmart Vet (formerly Vetter)'s status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

DaySmart Vet (formerly Vetter)'s overall reliability

75.5/100

DaySmart Vet (formerly Vetter) has a reliability score of 75.5/100, with 99.80% effective uptime and 1 incidents over the last 90 days.

Visit DaySmart Vet (formerly Vetter) ↗

Full DaySmart Vet (formerly Vetter) reliability report and live status → · Most reliable DaySmart Vet (formerly Vetter) alternatives →