Outage report · Partial outage

Descope outage on Jan 1, 2024

Export/Import of projects and flows failing in some scenarios

SeverityPartial outage
StartedJan 1, 2024, 14:23UTC
ResolvedJan 4, 2024, 16:36UTC
Duration3d 2h

What happened

Descope reported a partial outage starting Jan 1, 2024, 14:23 UTC. It was marked resolved at Jan 4, 2024, 16:36 UTC.

  • The incident lasted 3d 2h from first report to resolution.
  • It was the longest significant outage Descope reported in the 12 months up to it.
  • Descope had reported no other partial or major outages in the 90 days before it.

Latest update from Descope

Type: Incident Duration: 3 days, 2 hours and 13 minutes Affected Components: API, Console Jan 4, 16:36:08 GMT+0 - Resolved - This incident has been resolved. Jan 1, 14:23:00 GMT+0 - Identified - We are working on a fix for this incident, which impacts only the export/import of projects and flows in the Descope console. There is no impact on authentication/authorization services.

Read Descope's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Descope started after this incident, so this report is based on Descope's status page.

Descope's overall reliability

100.0/100

Descope has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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