Outage report · Major outage

DoorDash Storefront outage on Jun 16, 2026

DoorDash outage

SeverityMajor outage
StartedJun 16, 2026, 14:14UTC
ResolvedJun 16, 2026, 16:22UTC
Duration2h 8m

What happened

DoorDash Storefront reported a major outage starting Jun 16, 2026, 14:14 UTC, affecting Drive API, Mx Websites, Drive Order Fulfillment, Native Apps, Drive Delivery Tracking Page, Online Ordering (Storefront), Developer Portal, Merchant Portal and 7 more. It was marked resolved at Jun 16, 2026, 16:22 UTC.

  • The incident lasted 2h 8m from first report to resolution.
  • DoorDash Storefront had reported 2 other partial or major outages in the 90 days before it.
  • 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from DoorDash Storefront

On June 16, 2026, an unintended configuration change introduced invalid data into a critical authentication service. As a result the service was unable to process authentication requests correctly, resulting in widespread authentication failures. This led to significant disruptions in order processing, reduced delivery volume, elevated cancellation rates, delayed deliveries, and increased customer remediation costs. The incident was resolved by restoring a known-good configuration, increasing service capacity to accelerate recovery, and temporarily managing incoming traffic while systems stabilized. To reduce the likelihood and impact of similar incidents in the future, we are implementing stronger configuration validation and schema enforcement, improving resilience and fallback behavior in critical services, and adding additional safeguards and rollout controls for changes to tier-0 infrastructure components.

Read DoorDash Storefront's official incident report ↗

What our independent monitoring saw

Our independent monitoring of DoorDash Storefront started after this incident, so this report is based on DoorDash Storefront's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

DoorDash Storefront's overall reliability

92.9/100

DoorDash Storefront has a reliability score of 92.9/100, with 99.97% effective uptime and 2 incidents over the last 90 days.

Visit DoorDash Storefront ↗

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