Outage report · Partial outage

Drip outage on Sep 28, 2023

Subscriber Profiles and Email Series Unable to Load

SeverityPartial outage
StartedSep 28, 2023, 20:58UTC
ResolvedSep 29, 2023, 05:00UTC
Duration8h 3m

What happened

Drip reported a partial outage starting Sep 28, 2023, 20:58 UTC, affecting REST and JavaScript APIs, User Interface, Email Sending, New People Adds, Workflows and Rules. It was marked resolved at Sep 29, 2023, 05:00 UTC.

  • The incident lasted 8h 3m from first report to resolution.
  • It was the 2nd longest of 6 significant outages Drip reported in the 12 months up to it.
  • Drip had reported 1 other partial or major outage in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Drip

We are happy to report that all systems have returned to normal. If you are still seeing issues with performance, please reach out to our support team via support@drip.com. Thank you for sticking with us!

Read Drip's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Drip started after this incident, so this report is based on Drip's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Drip's overall reliability

100.0/100

Drip has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Drip ↗

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