Outage report · Partial outage

Egnyte outage on Jan 14, 2025

Intermittent issues with Public API and Integrations in US-West Coast

SeverityPartial outage
StartedJan 14, 2025, 15:09UTC
ResolvedJan 14, 2025, 17:44UTC
Duration2h 35m

What happened

Egnyte reported a partial outage starting Jan 14, 2025, 15:09 UTC, affecting Web UI, Preview, Reports, Search, Desktop App, Mobile, Sync, FTP/SFTP and 3 more. It was marked resolved at Jan 14, 2025, 17:44 UTC.

  • The incident lasted 2h 35m from first report to resolution.
  • Egnyte had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Egnyte

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Read Egnyte's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Egnyte started after this incident, so this report is based on Egnyte's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Egnyte's overall reliability

92.7/100

Egnyte has a reliability score of 92.7/100, with 99.94% effective uptime and 3 incidents over the last 90 days.

Visit Egnyte ↗

Full Egnyte reliability report and live status → · Most reliable Egnyte alternatives →