Outage report · Major outage
Element outage on Sep 3, 2025
The Matrix.org homeserver in unavailable.
SeverityMajor outage
StartedSep 3, 2025, 08:25UTC
ResolvedSep 3, 2025, 21:08UTC
Duration12h 43m
What happened
Element reported a major outage starting Sep 3, 2025, 08:25 UTC. It was marked resolved at Sep 3, 2025, 21:08 UTC.
- The incident lasted 12h 43m from first report to resolution.
- Element had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Element
Full service has resumed.
What our independent monitoring saw
Our independent monitoring of Element started after this incident, so this report is based on Element's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Element's overall reliability
100.0/100
Element has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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