Outage report · Major outage
Element outage on Mar 24, 2025
EMS customer portal and ESS registry offline
What happened
Element reported a major outage starting Mar 24, 2025, 10:28 UTC, affecting Customer portal, Image Registry (registry.element.io). It was marked resolved at Mar 24, 2025, 11:19 UTC.
- The incident lasted 52m from first report to resolution.
- Element had reported 2 other partial or major outages in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Element
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Element started after this incident, so this report is based on Element's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Element's overall reliability
Element has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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