Epos Now outage on Oct 15, 2025

What happened

Epos Now reported a partial outage starting Oct 15, 2025, 16:54 UTC, affecting SUPPORT CENTRE. It was marked resolved at Oct 16, 2025, 03:38 UTC.

• The incident lasted 10h 45m from first report to resolution.
• It was the longest significant outage Epos Now reported in the 12 months up to it.
• Epos Now had reported 5 other partial or major outages in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Epos Now

Our communications partner has confirmed that this issue has now been resolved Customers should now be able to contact the support line Please contact us if you face any further issues

Read Epos Now's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Epos Now started after this incident, so this report is based on Epos Now's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageDigitailOct 15, 2025, 09:35 UTC

  Tails is unavailable

• Partial outageMaxioOct 15, 2025, 16:06 UTC

  Billing Portal Management Links Not Functioning for Some Customers

• Partial outageWaveOct 15, 2025, 16:44 UTC

  3rd-party Error with Canadian Payments Applications

• Major outageMeevoOct 15, 2025, 16:46 UTC

  Phone System Outage

• Partial outageVonage Business CommunicationsOct 15, 2025, 17:06 UTC

  Intermittent Inbound & Outbound Call Completion Issue

• Partial outageVolusionOct 15, 2025, 18:24 UTC

  Phone With an Expert Temporarily Unavailable

Epos Now's overall reliability

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