Outage report · Major outage

FreshBooks outage on May 29, 2023

FreshBooks - Access Issues

SeverityMajor outage
StartedMay 29, 2023, 12:33UTC
ResolvedMay 29, 2023, 18:28UTC
Duration5h 55m

What happened

FreshBooks reported a major outage starting May 29, 2023, 12:33 UTC, affecting FreshBooks. It was marked resolved at May 29, 2023, 18:28 UTC.

  • The incident lasted 5h 55m from first report to resolution.
  • FreshBooks had reported 1 other partial or major outage in the 90 days before it.

Latest update from FreshBooks

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read FreshBooks's official incident report ↗

What our independent monitoring saw

Our independent monitoring of FreshBooks started after this incident, so this report is based on FreshBooks's status page.

FreshBooks's overall reliability

68.7/100

FreshBooks has a reliability score of 68.7/100, with 99.74% effective uptime and 3 incidents over the last 90 days.

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