Outage report · Partial outage

Google Workspace outage on Aug 18, 2026

Some customers may experience slowness while using Google Drive.

SeverityPartial outage

StartedAug 18, 2026, 23:58UTC

ResolvedAug 19, 2026, 12:40UTC

Duration12h 42m

What happened

Google Workspace reported a partial outage starting Aug 18, 2026, 23:58 UTC, affecting Google Drive. It was marked resolved at Aug 19, 2026, 12:40 UTC.

The incident lasted 12h 42m from first report to resolution.
It was the 2nd longest of 6 significant outages Google Workspace reported in the 12 months up to it.
Google Workspace had reported 2 other partial or major outages in the 90 days before it.
4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Google Workspace

# Incident Report ## Summary On Tuesday, 18 August 2026 at 16:58 US/Pacific, an incident affecting Google Drive occurred for a duration of 12 hours and 42 minutes. Customers located in Australia, Philippines and New Zealand experienced severe latency, sporadic loading failures, and errors when accessing Google Drive. To our valued Google Workspace customers, we are deeply sorry for the service interruption you experienced. We are taking immediate and decisive action to address the issue and strengthen our systems against future incidents. Other Google Workspace services were not affected. ## Root Cause Google utilizes a multi-tiered global load balancing and network routing architecture to serve traffic efficiently. To ensure fair use and prevent congestion, bandwidth allocation is managed by attributing traffic to specific downstream services. A misconfiguration in the attribution of traffic caused the bandwidth usage to be incorrectly attributed to the frontend network load balancin

Read Google Workspace's official incident report ↗