Outage report · Partial outage
Google Workspace outage on Nov 12, 2025
We are investigating access issues with multiple workspace products.
What happened
Google Workspace reported a partial outage starting Nov 12, 2025, 17:00 UTC, affecting Google Docs, Google Forms, Google Sheets, Google Slides. It was marked resolved at Nov 12, 2025, 21:45 UTC.
- The incident lasted 4h 45m from first report to resolution.
- Google Workspace had reported no other partial or major outages in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Google Workspace
**Title** Access issues with Workspace products are now mitigated. **Description** The issue with Google Sheets, Google Docs, Google Slides, and Google Forms has been resolved for all affected users as of Wednesday, 2025-11-12 13:45 PST. The root cause was associated with a third party and external to Google infrastructure. We thank you for your patience while we worked on resolving the issue. **Customer Symptoms** A small number of customers may have encountered SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Sheets, Google Docs, Google Slides, and Google Forms. **Workaround** Not applicable.
What our independent monitoring saw
Our independent monitoring of Google Workspace started after this incident, so this report is based on Google Workspace's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Google Workspace's overall reliability
Google Workspace has a reliability score of 55.0/100, with 99.19% effective uptime and 3 incidents over the last 90 days.
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