Outage report · Partial outage

Gorgias outage on Sep 1, 2026

Cloud service provider network incident may affect a subset of Gorgias Customers

SeverityPartial outage
StartedSep 1, 2026, 15:19UTC
ResolvedSep 1, 2026, 18:59UTC
Duration3h 39m

What happened

Gorgias reported a partial outage starting Sep 1, 2026, 15:19 UTC, affecting REST API, Google Cloud Platform Google Cloud Networking, Live Chat. It was marked resolved at Sep 1, 2026, 18:59 UTC.

  • The incident lasted 3h 39m from first report to resolution.
  • Gorgias had reported 13 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Gorgias

This incident has been resolved.

Read Gorgias's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Gorgias started after this incident, so this report is based on Gorgias's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Gorgias's overall reliability

43.0/100

Gorgias has a reliability score of 43.0/100, with 97.97% effective uptime and 19 incidents over the last 90 days.

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