Outage report · Partial outage
Gorgias outage on Apr 9, 2026
Some customers may experience delayed ticket and order updates or missin...
What happened
Gorgias reported a partial outage starting Apr 9, 2026, 12:19 UTC, affecting us-east1-c94b. It was marked resolved at Apr 10, 2026, 08:44 UTC.
- The incident lasted 20h 24m from first report to resolution.
- Gorgias had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Gorgias
This incident has been resolved. We’re sorry for the inconvenience. Outbound messages and replies sent between 9:18 AM–12:15 PM UTC on April 9th will not be visible in Gorgias. Systems are currently fully operational, and we're working on addressing the factors that lead to this incident.
What our independent monitoring saw
Our independent monitoring of Gorgias started after this incident, so this report is based on Gorgias's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Gorgias's overall reliability
Gorgias has a reliability score of 43.0/100, with 97.97% effective uptime and 19 incidents over the last 90 days.
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