Heap outage on Jul 12, 2026

What happened

Heap reported a partial outage starting Jul 12, 2026, 13:54 UTC, affecting App. It was marked resolved at Jul 13, 2026, 12:49 UTC.

• The incident lasted 22h 55m from first report to resolution.
• It was the 2nd longest of 4 significant outages Heap reported in the 12 months up to it.
• Heap had reported no other partial or major outages in the 90 days before it.
• 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Heap

This incident has been resolved.

Read Heap's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Heap started after this incident, so this report is based on Heap's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageAuthorize.netJul 12, 2026, 03:42 UTC

  PINT, MINT, mPOS and Windows App Login Issues

• Partial outageClerkJul 12, 2026, 22:05 UTC

  Elevated errors while configuring domains

• Major outageSentryJul 13, 2026, 00:58 UTC

  Ingestion delayed for spans, logs, crons in US region

Heap's overall reliability

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