Outage report · Major outage

Hospitable outage on May 22, 2026

Application Down

SeverityMajor outage

StartedMay 22, 2026, 14:10UTC

ResolvedMay 22, 2026, 16:33UTC

Duration2h 23m

What happened

Hospitable reported a major outage starting May 22, 2026, 14:10 UTC. It was marked resolved at May 22, 2026, 16:33 UTC.

The incident lasted 2h 23m from first report to resolution.
Hospitable had reported 17 other partial or major outages in the 90 days before it.
2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Hospitable

Our application is now back online. We are progressively resuming our operations and bringing the application back online for all our customers. We are seeing progress on the database workload that was causing it to be unavailable. The engineering team is now focusing on bring the application back online progressively to ensure the best resumption of our activities. Our main production database is down. This is affecting all core platform functionality including messaging, channel syncs, and any processing of reservations. The root cause is that a configuration change on our managed database is causing a heavy workload, that is currently replicated to our failover database. Our cloud hosting provider is waiting for the changes to be fully executed to ensure we do not lose any data, and for that data to remain consistent. Once the database has completed this workload, we will catch on all updates, including new messages and reservations, in the few minutes afterwards. Any task expected

Read Hospitable's official incident report ↗