Outage report · Major outage
Hotjar outage on Apr 2, 2024
Issues with billing system
SeverityMajor outage
StartedApr 2, 2024, 15:02UTC
ResolvedApr 2, 2024, 17:41UTC
Duration2h 39m
What happened
Hotjar reported a major outage starting Apr 2, 2024, 15:02 UTC, affecting insights.hotjar.com. It was marked resolved at Apr 2, 2024, 17:41 UTC.
- The incident lasted 2h 39m from first report to resolution.
- Hotjar had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Hotjar
This incident is now resolved. Thanks for bearing with us!
What our independent monitoring saw
Our independent monitoring of Hotjar started after this incident, so this report is based on Hotjar's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Hotjar's overall reliability
99.0/100
Hotjar has a reliability score of 99.0/100, with 100% effective uptime and 2 incidents over the last 90 days.
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