Outage report · Partial outage

Jira outage on Jun 1, 2026

For Jira-software viewIssues and viewBoard are degraded

SeverityPartial outage

StartedJun 1, 2026, 07:40UTC

ResolvedJun 1, 2026, 13:23UTC

Duration5h 43m

What happened

Jira reported a partial outage starting Jun 1, 2026, 07:40 UTC, affecting Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile and 3 more. It was marked resolved at Jun 1, 2026, 13:23 UTC.

The incident lasted 5h 43m from first report to resolution.
Jira had reported 8 other partial or major outages in the 90 days before it.
5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Jira

**SUMMARY** On June 01, 2026, between 06:54 and 08:28 UTC, Atlassian customers using Jira, Jira Service Management, and Jira Work Management were unable to view issues, boards, and backlogs, and experienced errors when performing transitions, adding comments, and navigating the product. The event was triggered by caching infrastructure autoscaling failure. The issue only impacted customers hosted in Europe. The incident was detected within 8 minutes by our automated monitoring system and mitigated by progressively scaling the caching clusters manually. The total time to resolution was 1 hour and 34 minutes due to the progressive recovery. **IMPACT** The incident caused service disruption for customers hosted in the Europe region who were unable to access core experiences across Jira Software, Jira Service Management, and Jira Work Management. **ROOT CAUSE** The root cause of the incident was a capacity constraint on our caching infrastructure in one availabilit

Read Jira's official incident report ↗