Outage report · Major outage

Jira outage on Feb 5, 2026

Some users in us-east-1 region unable to access Jira and JSM.

SeverityMajor outage
StartedFeb 5, 2026, 14:13UTC
ResolvedFeb 5, 2026, 21:38UTC
Duration7h 25m

What happened

Jira reported a major outage starting Feb 5, 2026, 14:13 UTC, affecting Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile and 3 more. It was marked resolved at Feb 5, 2026, 21:38 UTC.

  • The incident lasted 7h 25m from first report to resolution.
  • Jira had reported 3 other partial or major outages in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Jira

On February 5, 2026, JIRA and JIRA Service Management experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

Read Jira's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Jira started after this incident, so this report is based on Jira's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Jira's overall reliability

61.1/100

Jira has a reliability score of 61.1/100, with 99.22% effective uptime and 15 incidents over the last 90 days.

Visit Jira ↗

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