Outage report · Partial outage
Logto Cloud outage on Jan 11, 2024
Bad gateway error
SeverityPartial outage
StartedJan 11, 2024, 15:42UTC
ResolvedJan 12, 2024, 10:34UTC
Duration18h 52m
What happened
Logto Cloud reported a partial outage starting Jan 11, 2024, 15:42 UTC. It was marked resolved at Jan 12, 2024, 10:34 UTC.
- The incident lasted 18h 52m from first report to resolution.
- Logto Cloud had reported 1 other partial or major outage in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Logto Cloud
Postmortem is available [here](https://blog.logto.io/postmortem-bad-gateway/). The issue has been resolved. Services are getting gradually recovered. A postmortem will be posted soon. We have identified the error. We are working on the fix. Logto services may return 502 bad gateway error for some users. We are taking a look on it.
What our independent monitoring saw
Our independent monitoring of Logto Cloud started after this incident, so this report is based on Logto Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Logto Cloud's overall reliability
100.0/100
Logto Cloud has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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