Outage report · Partial outage
Lucky Orange outage on Jan 11, 2022
Delayed processing for 30 day retention
What happened
Lucky Orange reported a partial outage starting Jan 11, 2022, 19:51 UTC, affecting Data Collection. It was marked resolved at Jan 12, 2022, 00:11 UTC.
- The incident lasted 4h 19m from first report to resolution.
- Lucky Orange had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Lucky Orange
This incident has been resolved and no data was lost. We identified that a configuration change with one of our databases caused it to crash. We have updated the database to the correct configuration to prevent this issue from happening again. We are also looking into solutions to prevent the impact of similar situations in the future. Thank you for your patience as we worked through this!
What our independent monitoring saw
Our independent monitoring of Lucky Orange started after this incident, so this report is based on Lucky Orange's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Lucky Orange's overall reliability
Lucky Orange has a reliability score of 92.9/100, with 99.98% effective uptime and 1 incidents over the last 90 days.
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