Lunchbox outage on May 16, 2023

What happened

Lunchbox reported a partial outage starting May 16, 2023, 16:47 UTC, affecting Lunchbox 2.0 Apps, Lunchbox 2.0 Web, Lunchbox 2.0 Catering, Aggregation. It was marked resolved at May 16, 2023, 20:39 UTC.

• The incident lasted 3h 52m from first report to resolution.
• It was the 3rd longest of 7 significant outages Lunchbox reported in the 12 months up to it.
• Lunchbox had reported 2 other partial or major outages in the 90 days before it.

Latest update from Lunchbox

Dear valued customers, We are pleased to inform you that our services are now fully operational and running smoothly. The technical issues that caused the recent outage have been resolved, and our team has worked tirelessly to restore normal functionality. We understand the impact the outage may have had on your operations, and we sincerely apologize for any inconvenience caused. We take such incidents seriously and are committed to identifying the root cause to prevent similar occurrences in the future. Our dedicated team is actively investigating the underlying causes of the outage and conducting a thorough review of the incident. This comprehensive assessment will help us implement necessary measures to enhance system reliability, performance, and resilience. We greatly appreciate your patience and understanding during this time. Should you have any questions or require further assistance, please do not hesitate to reach out to our support team. We value your feedback and are c

Read Lunchbox's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Lunchbox started after this incident, so this report is based on Lunchbox's status page.

Lunchbox's overall reliability

Full Lunchbox reliability report and live status → · Most reliable Lunchbox alternatives →