Outage report · Partial outage

Mailgun outage on Mar 17, 2025

Errors connecting to smtp.eu.mailgun.org

SeverityPartial outage
StartedMar 17, 2025, 09:20UTC
ResolvedMar 17, 2025, 19:44UTC
Duration10h 24m

What happened

Mailgun reported a partial outage starting Mar 17, 2025, 09:20 UTC, affecting API, SMTP, Outbound Delivery, Inbound email processing. It was marked resolved at Mar 17, 2025, 19:44 UTC.

  • The incident lasted 10h 24m from first report to resolution.
  • It was the longest significant outage Mailgun reported in the 12 months up to it.
  • Mailgun had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Mailgun

This incident has been resolved.

Read Mailgun's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Mailgun started after this incident, so this report is based on Mailgun's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Mailgun's overall reliability

83.2/100

Mailgun has a reliability score of 83.2/100, with 99.84% effective uptime and 10 incidents over the last 90 days.

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