Outage report · Partial outage
New Relic outage on Oct 10, 2025
Data Irregularities - US Region
What happened
New Relic reported a partial outage starting Oct 10, 2025, 16:00 UTC, affecting Browser : US, Browser Agent : US, Browser : US. It was marked resolved at Oct 10, 2025, 20:12 UTC.
- The incident lasted 4h 12m from first report to resolution.
- It was the longest significant outage New Relic reported in the 12 months up to it.
- New Relic had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from New Relic
Between 13:21 UTC and 19:09 UTC, a subset of customers in the US region may have experienced delayed browser monitoring data for queries, charts, and dashboards as well as delayed or missing alert notifications for related data when alerts were not suppressed. We have resolved this interruption and services have returned to normal operations.
What our independent monitoring saw
Our independent monitoring of New Relic started after this incident, so this report is based on New Relic's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
New Relic's overall reliability
New Relic has a reliability score of 89.9/100, with 99.92% effective uptime and 6 incidents over the last 90 days.
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