Outage report · Partial outage

Onfido (Entrust) outage on Feb 3, 2026

QES tasks partial outage

SeverityPartial outage
StartedFeb 3, 2026, 10:42UTC
ResolvedFeb 3, 2026, 13:16UTC
Duration2h 34m

What happened

Onfido (Entrust) reported a partial outage starting Feb 3, 2026, 10:42 UTC, affecting QES. It was marked resolved at Feb 3, 2026, 13:16 UTC.

  • The incident lasted 2h 34m from first report to resolution.
  • Onfido (Entrust) had reported 9 other partial or major outages in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Onfido (Entrust)

We can confirm the error stopped and services are stable and operational.

Read Onfido (Entrust)'s official incident report ↗

What our independent monitoring saw

Our independent monitoring of Onfido (Entrust) started after this incident, so this report is based on Onfido (Entrust)'s status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Onfido (Entrust)'s overall reliability

88.7/100

Onfido (Entrust) has a reliability score of 88.7/100, with 99.93% effective uptime and 9 incidents over the last 90 days.

Visit Onfido (Entrust) ↗

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