Paddle outage on Dec 11, 2025

What happened

Paddle reported a partial outage starting Dec 11, 2025, 02:00 UTC. It was marked resolved at Dec 11, 2025, 09:16 UTC.

• The incident lasted 7h 16m from first report to resolution.
• It was the 3rd longest of 4 significant outages Paddle reported in the 12 months up to it.
• Paddle had reported 2 other partial or major outages in the 90 days before it.
• 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Paddle

After a period of monitoring, we can confirm that the issue causing the delayed delivery of notifications has been fully resolved, and all notifications have been processed. Between 01.09am and 02.06am GMT we experienced delays in the delivery of notifications for both webhooks and emails to buyers. During the incident we saw an average delay of around 20 minutes for these notifications. No notifications were lost and all were processed once the issue was resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").

Read Paddle's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Paddle started after this incident, so this report is based on Paddle's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageCriteoDec 11, 2025, 10:37 UTC

  Data Processing Delays - Reporting Tools Affected

Paddle's overall reliability

Full Paddle reliability report and live status → · Most reliable Paddle alternatives →