Outage report · Major outage
Paddle outage on Nov 10, 2025
Issue with the Retain widget functionality
SeverityMajor outage
StartedNov 10, 2025, 17:39UTC
ResolvedNov 10, 2025, 19:04UTC
Duration1h 25m
What happened
Paddle reported a major outage starting Nov 10, 2025, 17:39 UTC. It was marked resolved at Nov 10, 2025, 19:04 UTC.
- The incident lasted 1h 25m from first report to resolution.
- Paddle had reported 1 other partial or major outage in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Paddle
We have confirmed that the service is now stable and operating normally. The issue is now resolved. We sincerely apologize for the disruption and appreciate your patience. If you have any further questions, please don't hesitate to contact us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").
What our independent monitoring saw
Our independent monitoring of Paddle started after this incident, so this report is based on Paddle's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Paddle's overall reliability
93.6/100
Paddle has a reliability score of 93.6/100, with 99.96% effective uptime and 2 incidents over the last 90 days.
Visit Paddle ↗Full Paddle reliability report and live status → · Most reliable Paddle alternatives →
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