Outage report · Partial outage

Pendo outage on May 7, 2025

Pendo application and CNAME guide delivery outage in EU region

SeverityPartial outage
StartedMay 7, 2025, 13:28UTC
ResolvedMay 7, 2025, 16:33UTC
Duration3h 5m

What happened

Pendo reported a partial outage starting May 7, 2025, 13:28 UTC, affecting Pendo UI, Guide Deliverability. It was marked resolved at May 7, 2025, 16:33 UTC.

  • The incident lasted 3h 5m from first report to resolution.
  • Pendo had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Pendo

This incident has been resolved.

Read Pendo's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Pendo started after this incident, so this report is based on Pendo's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Pendo's overall reliability

78.8/100

Pendo has a reliability score of 78.8/100, with 99.75% effective uptime and 5 incidents over the last 90 days.

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