Outage report · Major outage
PetDesk outage on Sep 19, 2025
PetDesk Communications Dashboard load issues
What happened
PetDesk reported a major outage starting Sep 19, 2025, 15:57 UTC, affecting Mobile App Login, PetDesk Communications Dashboard Login, Provider Communications Dashboard. It was marked resolved at Sep 19, 2025, 17:31 UTC.
- The incident lasted 1h 33m from first report to resolution.
- PetDesk had reported no other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from PetDesk
Thank you for your patience. We have confirmed that services are fully recovered, performance has been restored, and applications are operating normally. We expect smooth performance moving forward. This will be our final update on this incident.
What our independent monitoring saw
Our independent monitoring of PetDesk started after this incident, so this report is based on PetDesk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
PetDesk's overall reliability
PetDesk has a reliability score of 99.2/100, with 100% effective uptime and 2 incidents over the last 90 days.
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