Outage report · Partial outage

Shift4 Payments outage on May 1, 2025

Partial Funding Delay - April 30th Batches

SeverityPartial outage
StartedMay 1, 2025, 11:50UTC
ResolvedMay 2, 2025, 13:50UTC
Duration1d 2h

What happened

Shift4 Payments reported a partial outage starting May 1, 2025, 11:50 UTC, affecting Merchant Funding USA. It was marked resolved at May 2, 2025, 13:50 UTC.

  • The incident lasted 1d 2h from first report to resolution.
  • It was the longest significant outage Shift4 Payments reported in the 12 months up to it.
  • Shift4 Payments had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Shift4 Payments

This incident has been resolved and no further delays are occurring.

Read Shift4 Payments's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shift4 Payments started after this incident, so this report is based on Shift4 Payments's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Shift4 Payments's overall reliability

57.8/100

Shift4 Payments has a reliability score of 57.8/100, with 99.36% effective uptime and 5 incidents over the last 90 days.

Visit Shift4 Payments ↗

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