Outage report · Partial outage
Shopify POS outage on Jun 24, 2025
Some POS transactions are not completing on iOS devices Actions
What happened
Shopify POS reported a partial outage starting Jun 24, 2025, 17:46 UTC, affecting Point of Sale. It was marked resolved at Jun 24, 2025, 20:52 UTC.
- The incident lasted 3h 6m from first report to resolution.
- Shopify POS had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Shopify POS
Between 16:31 UTC and 19:48 UTC, we experienced an issue due to which some POS transactions could not be completed as expected. A fix was implemented at 17:44 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed. Merchants still experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.
What our independent monitoring saw
Our independent monitoring of Shopify POS started after this incident, so this report is based on Shopify POS's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Shopify POS's overall reliability
Shopify POS has a reliability score of 99.6/100, with 100% effective uptime and 1 incidents over the last 90 days.
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