Outage report · Partial outage

Shopify POS outage on Nov 1, 2019

Storefront and checkouts down for some storefronts

SeverityPartial outage
StartedNov 1, 2019, 17:15UTC
ResolvedNov 1, 2019, 22:20UTC
Duration5h 5m

What happened

Shopify POS reported a partial outage starting Nov 1, 2019, 17:15 UTC, affecting Admin, Checkout, Storefront. It was marked resolved at Nov 1, 2019, 22:20 UTC.

  • The incident lasted 5h 5m from first report to resolution.
  • It was the longest significant outage Shopify POS reported in the 12 months up to it.
  • Shopify POS had reported 5 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Shopify POS

This incident has been resolved.

Read Shopify POS's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shopify POS started after this incident, so this report is based on Shopify POS's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Shopify POS's overall reliability

99.5/100

Shopify POS has a reliability score of 99.5/100, with 100% effective uptime and 1 incidents over the last 90 days.

Visit Shopify POS ↗

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