Smokeball outage on Jun 6, 2025

What happened

Smokeball reported a major outage starting Jun 6, 2025, 12:46 UTC, affecting General Use. It was marked resolved at Jun 6, 2025, 15:17 UTC.

• The incident lasted 2h 31m from first report to resolution.
• Smokeball had reported 2 other partial or major outages in the 90 days before it.
• 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Smokeball

Our team has deployed a fix. Files can be imported and opened from Smokeball. If you are still having issues we would recommend clearing the files upload queue. If that doesn't resolve, we would recommend RESTARTING the machine. We appreciate your patience and apologize for the inconvenience.

Read Smokeball's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Smokeball started after this incident, so this report is based on Smokeball's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageResDiaryJun 6, 2025, 09:35 UTC

  Degraded performance of API in EU

Smokeball's overall reliability

Full Smokeball reliability report and live status → · Most reliable Smokeball alternatives →