Outage report · Major outage

Smokeball outage on Apr 1, 2024

Issues with invoicing

SeverityMajor outage
StartedApr 1, 2024, 20:13UTC
ResolvedApr 1, 2024, 20:47UTC
Duration34m

What happened

Smokeball reported a major outage starting Apr 1, 2024, 20:13 UTC, affecting Smokeball Billing. It was marked resolved at Apr 1, 2024, 20:47 UTC.

  • The incident lasted 34m from first report to resolution.
  • Smokeball had reported 2 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Smokeball

We have resolved the issue with invoices not loading or finalizing. Thank you for your patience.

Read Smokeball's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Smokeball started after this incident, so this report is based on Smokeball's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Smokeball's overall reliability

75.3/100

Smokeball has a reliability score of 75.3/100, with 99.76% effective uptime and 7 incidents over the last 90 days.

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